standard-title About Us

About Us

WHAT IS BREWERYSOUL.COM?

BrewerySoul.com is a community where people connect with other member’s in their geographic region to freely discuss and review local brewpubs, taprooms, and breweries! Breweries and brew masters can list their services for FREE. Whether you are searching for Beer, Breweries, Microbreweries, Craft Breweries, taste, tasting, tour, guide, locator, or directory by state within the United States, this the right place! Planning a trip and wondering if there are any breweries in the state to be visited or a Beer festival? It is not a problem if you already know the breweries name. However, there are many smaller breweries (I call them “hidden gems”) without large advertising budgets or a well-known name, just awaiting your discovery. NOTE: If you contact or visit a brewery listed here, please mention that you found them via brewerysoul.com – we’ll both appreciate the information.

DISCLOSURE

BrewerySoul.com and its affiliates (the “Company” or “We”) affirms that it does not perform any due diligence on any information, ownership or content on any of the Company’s clients or customers. The Company makes no claims as to the authenticity of third party information. The Company does not require verification or inspection of products or services provided, verification or state or local licensing status, and/or accuracy of information provided by clients, customers and/or third parties. The Company does not endorse, approve, certify, or control third party content and does not guarantee or assume responsibility for the accuracy of content provided by any third party. Information is provided for the convenience of site users and any claims or reference to dispensaries legal status has not been verified

WHAT MAKES FOR A GREAT REVIEW?

Reviews should be useful, funny and cool because people like you take the time to share thoughtful insights on local breweries and brewpubs. The best reviews are personal and experiential, and tend to offer helpful suggestions, perhaps even an insider tip or two. The most useful reviews sometimes make mention of unique qualities that make the collective/clinic special or the type of person who might also like this business. You can now write a review update when you have a new experience to share about a business, but updating with only a re-hash of your original experience isn’t useful, funny, or cool.

DOES BREWERYSOUL EVER REMOVE REVIEWS?

Rarely. But in some cases a member of the BrewerySoul Moderation staff will remove or edit a review (and will typically email the writer to let them know) if it doesn’t follow these guidelines: Conflicts of interest. Your reviews should be unbiased and objective. If there’s any hint of a conflict, please don’t post the review. For example, owners shouldn’t sing the praises of their own businesses (doctor or dispensary) or bash their competitors or other business listings and users shouldn’t comment on their current or former employers. Second-hand experiences, hearsay or you’ve never been. For example, you can’t give a brewery a bad review because your friend complained about bad beer. Or you can’t review a brewpub that your friend got their recommendation from. Your reviews must be about your personal experiences, not someone else’s. If you haven’t been inside a brewery, you can’t accurately rate it. Personal attacks. We can handle strong language, but there’s no need for lewdness, hate speech and other displays of bigotry. Your friends probably know when you’re being funny, but the thousands of people who read reviews on BrewerySoul.com may not. Relevance. Reviews aren’t the place for rants about a business’s employment practices, political ideologies, or other matters that don’t address the core of the normal customer experience. Plagiarism. Use your own words to tell us about your experience with a local business, but don’t lift something from another website. Blank reviews. A review without text is like a fish without water. Don’t be shy, use that smart noggin and write! User Review Verification: If a review is reported to our moderation staff as potentially fraudulent (i.e., a malicious review from a competitor or a planted review from an ex-employee) and the Author’s authenticity is in question due to limited activity and/or inconsistent activity as determined by the BrewerySoul.com moderation department, then the moderation department can moderate/un-publish any review in question pending user verification. Reviews with unverified authors will be deleted from system after 30 days of original verification request. We are under no obligation to enforce the Terms of Service on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms of Service, we reserve the right to investigate and take appropriate action at our sole discretion.

BUSINESS REVIEW POLICY DISCLOSURE

Reviews are an important feature of BrewerySoul.com and we take them very seriously. Reviews (positive or negative) will not be removed at the request of Advertisers. Reviews can only be removed or edited if the review is in clear violation of BrewerySoul.com review policy. If there is no evidence of a review violation and/or if the decision of the BrewerySoul.com moderation staff is that the review is in compliance, then the review will not be removed. Review of advertisers and non-advertisers, regardless of status, are treated identically and objectively using the same guidelines and terms. Note: An Advertiser submitting review’s for other Advertisers listings is a violation of our review policy. Evidence of such can result in expulsion or suspension from our site. Review “padding” is not allowed. Padding occurs when an Advertiser or its’ employee(s) submits a review of the Advertisers own listing. Review “padding” can result in expulsion or suspension at the sole discretion of BrewerySoul.com. Advertiser understands and acknowledges the review guidelines set forth at BrewerySoul.com. Advertiser agrees that having a paid listing does not give Advertiser the ability to have its reviews removed. Advertiser understands that violation of review policies can result in expulsion or suspension from the site. Advertiser also agrees no refunds will be processed for advertisers expelled or suspended from BrewerySoul.com for review policy violations.

CAN ADVERTISERS MESSAGE ME AFTER I REVIEW THEIR BUSINESS?

Advertisers are real people too and sometimes they’d like to reach out to the people who have reviewed their business. We’ve created a feature that allows business owners to privately message those who have reviewed their business. If you’d prefer not to be contacted by business owners, you may change your profile settings.

HOW IS THE RANKING OF ADVERTISERS DETERMINED?

BrewerySoul ranks are based on an algorithm that provides the BEST results based on a number of different factors, including: number or reviews, popularity, star rating and the text of the reviews themselves. We continuously improve our search results to deliver the most relevant local results to our users. That’s why the rankings change often!

WILL BREWERYSOUL REMOVE BAD REVIEWS FOR PAYING ADVERTISERS?

Absolutely not. Reviews of BrewerySoul sponsors and non-sponsors are treated identically and any complaints are handled by the same Moderation staff, operating under the same guidelines and terms as above. As you realize, negative reviews are a normal part of doing business (what company has never had an upset customer?), and you shouldn’t be surprised to find an occasional negative review on your listing page. While it’s important to look for patterns in your reviews (bad beer, problematic staff, long wait times, etc…), you should take any individual perspective with a grain of hops.

WHY DID A REVIEW DISAPPEAR FROM MY LISTING PAGE?

A review may be deleted if…

  • It is blatantly negative and bashing
  • Mentions another advertiser by name
  • Addresses other reviewers or reviews
  • It’s not really a review
  • Reviews may be edited at the discretion of BrewerySoul Moderators
  • Comments are at the discretion of BrewerySoul Moderators and do not follow the same guidelines as reviews

RESTRICTIONS ON WHO CAN USE THIS WEBSITE ?

By visiting any page on BrewerySoul.com you understand that “Adult” content my be encountered that is not suitable for children. You must be at least 21 years of age.

WHY AM I GETTING EMAILS FROM BrewerySoul.com?

You signed up on our site! Click on the ‘Un-Subscribe’ button at the top of the email, and you’ll never hear from us again.

COPYRIGHT COMPLAINT POLICY

Infringement Notification:

If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying BrewerySoul that your copyrighted material has been infringed.

Please provide the following information in the following format (including Section Numbers):

  1. A clear identification of the copyrighted work you claim was infringed.
  2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.
  3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
  4. Include the following statement: "I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
  5. Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
  6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices of claims of copyright infringement on this website should be emailed or mailed to:

  • Brewerysoul., Attn: Legal Department, 1491 Polaris Parkway St 65, Columbus Oh, 43240
  • info@brewerysoul.com
  • Phone Number: (866) 295-0066

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including costs and attorneys fees) if you make a false claim of copyright infringement.

We will review and address all notices that comply with the requirements above.